Advocate or Mediator: What’s the Difference?
When SALUS serves as an advocate
- SALUS assists a client in understanding educational issues, preparing strategy, communicating concerns, and pursuing that client’s educational objectives.
When Dr. Carroll serves as mediator
- Dr. Carroll serves as a neutral. He does not advocate for either party, decide the dispute, or determine who is right or wrong. His role is to facilitate a structured process in which the parties communicate, identify issues, and explore whether they can reach their own agreement.
SALUS will not simultaneously serve as an advocate and mediator in the same dispute.